Terms of Service

1. Agreement to Terms

Welcome to CreatorFormat. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and CreatorFormat ("we," "us," or "our") regarding your access to and use of the CreatorFormat website at creatorformat.com, including our free online tools and optional premium services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

Important: These Terms contain an arbitration clause and class action waiver that affects your legal rights. Please read Section 17 carefully.

2. Eligibility

To use our Service, you must:

• Be at least 13 years of age (or the age of majority in your jurisdiction)
• Have the legal capacity to enter into a binding agreement
• Not be prohibited from using the Service under applicable laws
• Provide accurate, current, and complete information during registration

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. Account Registration and Security

3.1 No Account Required for Free Tools

Most of our free conversion and formatting tools do not require account creation. You can use these tools anonymously without registration.

3.2 Optional Account Creation

To access certain premium features, cloud storage, or advanced functionality, you may optionally create an account. When creating an account, you agree to:

• Provide accurate, truthful, and complete information
• Maintain and promptly update your account information
• Choose a strong password that meets our security requirements
• Not share your account credentials with others
• Not create multiple accounts to circumvent our policies

3.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Immediately notify us of any unauthorized access or security breach
• Log out from your account at the end of each session
• Accept responsibility for all activities under your account

We are not liable for any loss or damage arising from your failure to protect your account credentials.

4. Service Description

CreatorFormat is a web-based platform providing free online tools for file conversion, document formatting, and publishing utilities. Our Service includes:

4.1 Free Browser-Based Tools

• PDF converters (PDF to Word, PDF to JPG, PDF to EPUB, etc.)
• Document converters (Word to PDF, EPUB to PDF, etc.)
• Publishing utilities (cover size calculator, EPUB viewer, etc.)
• File transformation tools with browser-based processing
• No registration required for basic tools

4.2 Optional Premium Features

• Cloud storage for saved files
• Advanced formatting options
• Batch processing capabilities
• Priority support

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

5. Free Tools and Optional Premium Plans

5.1 Free Tools

Most of our tools are completely free to use with:

• No registration required: Use tools anonymously
• No usage limits: Convert unlimited files
• No watermarks: Output files have no branding
• No hidden fees: Completely free forever

5.2 Optional Premium Plans

For users who need advanced features, we offer optional premium plans with cloud storage, batch processing, and priority support.

5.3 Billing and Payment

By subscribing to a paid plan, you agree to:

• Pay all fees associated with your chosen subscription plan
• Provide valid and current payment information
• Authorize automatic recurring billing on your subscription cycle (monthly or annual)
• Pay all applicable taxes

5.4 Price Changes

We reserve the right to modify our pricing at any time. If we increase the price of your subscription:

• We will provide at least 30 days' advance notice
• The new price will take effect at your next billing cycle
• You may cancel your subscription before the price change takes effect

5.5 Refund Policy

All payments are non-refundable except:

• If we fail to provide the Service as described
• If required by applicable law
• At our sole discretion on a case-by-case basis

Refund requests must be submitted within 14 days of the charge through our website.

5.5 Cancellation

You may cancel your subscription at any time:

• Cancellation takes effect at the end of your current billing period
• You will retain access to paid features until the end of the billing period
• No refunds will be issued for partial billing periods
• You may resubscribe at any time

6. Usage Limits and Restrictions

6.1 Subscription Limits

Each subscription plan has specific limits on:

• Number of books that can be formatted per month
• Cloud storage capacity
• File size limits for uploads
• Access to premium features

6.2 Fair Use Policy

You agree to use the Service in accordance with our fair use policy and not to:

• Exceed your subscription plan's usage limits
• Use the Service in a manner that could damage, disable, or impair our infrastructure
• Attempt to circumvent usage limits or access controls
• Use automated systems (bots, scripts) to access the Service without authorization

6.3 Beta Access

Access to beta features may require approval. Beta features are provided "as is" without warranties and may be discontinued at any time.

7. User Content and Intellectual Property

7.1 Your Content Ownership

You retain all ownership rights to your manuscripts and content ("User Content") that you upload to the Service. We do not claim any ownership rights to your User Content.

7.2 License Grant to Us

By uploading User Content, you grant CreatorFormat a limited, non-exclusive, worldwide license to:

• Store, process, and format your manuscripts
• Generate output files (PDF, EPUB) based on your specifications
• Perform technical operations necessary to provide the Service
• Create backup copies for data protection purposes

This license terminates when you delete your User Content or close your account, except for backup copies retained for legal or operational purposes.

7.3 Content Representations

You represent and warrant that:

• You own or have the necessary rights to upload your User Content
• Your User Content does not infringe on any third-party intellectual property rights
• Your User Content does not violate any applicable laws or regulations
• You have obtained all necessary permissions for any third-party materials in your User Content

7.4 Our Intellectual Property

The Service, including its design, code, algorithms, features, and branding, is owned by CreatorFormat and protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or create derivative works of our Service
• Reverse engineer, decompile, or disassemble our software
• Remove or alter any proprietary notices
• Use our trademarks without permission

8. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Upload content that is illegal, harmful, threatening, abusive, defamatory, or obscene
• Upload content containing viruses, malware, or other malicious code
• Violate any intellectual property rights
• Impersonate any person or entity
• Harass, threaten, or harm others
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service or servers
• Use the Service for any fraudulent or illegal purpose
• Collect personal information about other users without consent
• Resell or redistribute the Service without authorization
• Use the Service to compete with CreatorFormat

9. Content Moderation and Termination

9.1 Our Right to Remove Content

We reserve the right, but not the obligation, to:

• Monitor User Content for compliance with these Terms
• Remove or disable access to User Content that violates these Terms
• Report illegal content to appropriate authorities

9.2 Account Suspension and Termination

We may suspend or terminate your account at our discretion if:

• You violate these Terms or our policies
• You engage in fraudulent or illegal activities
• Your account remains inactive for an extended period
• We are required to do so by law

Upon termination, your right to use the Service will immediately cease. We may delete your User Content, though we will provide reasonable notice when possible.

9.3 Your Right to Terminate

You may terminate your account at any time through your account settings or by contacting us through our website.

10. Third-Party Services

Our Service integrates with third-party services:

• Paddle: Payment processing
• Google OAuth: Optional authentication
• Cloudflare: Content delivery and security

Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for:

• The availability, accuracy, or functionality of third-party services
• Any data practices of third-party services
• Any losses resulting from your use of third-party services

11. Disclaimers and Warranties

11.1 Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

11.2 No Guarantee of Results

We do not guarantee that:

• The Service will meet your specific requirements
• The Service will be uninterrupted, timely, secure, or error-free
• Results obtained from the Service will be accurate or reliable
• Formatting output will be accepted by all publishing platforms
• Any errors will be corrected

11.3 Quality Assurance

While we strive to provide high-quality formatting, you are responsible for reviewing and approving all output before publishing. We are not responsible for any errors, omissions, or formatting issues in your final published work.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CREATORFORMAT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your use or inability to use the Service
• Any unauthorized access to or use of our servers and/or any personal information
• Any interruption or cessation of the Service
• Any bugs, viruses, or malware transmitted through the Service
• Any errors or omissions in any content
• Any loss of your User Content

Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless CreatorFormat and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your User Content
• Your use or misuse of the Service
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations

14. Copyright and DMCA

14.1 Copyright Policy

We respect intellectual property rights and expect our users to do the same. We will respond to valid notices of copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA).

14.2 DMCA Notice

If you believe that your copyrighted work has been infringed, please send a written notice to our designated Copyright Agent:

Your notice must include:

• Identification of the copyrighted work claimed to have been infringed
• Identification of the allegedly infringing material
• Your contact information (address, phone, email)
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act
• Your physical or electronic signature

14.3 Counter-Notice

If you believe your content was removed in error, you may file a counter-notice with our Copyright Agent containing the information required by the DMCA.

15. Data Privacy and Security

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

We implement reasonable security measures to protect your data, but no method of transmission or storage is 100% secure. You acknowledge that you provide your information at your own risk.

16. Export Control

You agree to comply with all applicable export and re-export control laws and regulations. You represent that you are not located in a country subject to U.S. embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties.

17. Dispute Resolution and Arbitration

17.1 Informal Resolution

Before filing a claim, you agree to contact us through our website to attempt to resolve the dispute informally. We will attempt to resolve the dispute within 60 days.

17.2 Binding Arbitration

If informal resolution fails, you agree that any dispute arising from or relating to these Terms or the Service shall be resolved by binding arbitration, rather than in court, except that:

• Either party may seek injunctive or other equitable relief in court
• You may bring a claim in small claims court if it qualifies

Arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration Association (AAA) rules. The arbitrator's decision will be final and binding.

17.3 Class Action Waiver

YOU AND CREATORFORMAT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

17.4 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to its conflict of law provisions.

18. General Provisions

18.1 Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes:

• We will update the "Last Updated" date
• We will notify you via email or through the Service
• Changes take effect 30 days after notification
• Continued use of the Service constitutes acceptance of the changes

18.2 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and CreatorFormat regarding the Service.

18.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

18.4 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

18.5 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.

18.6 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, or infrastructure failures.

18.7 Survival

Sections that by their nature should survive termination will survive, including: ownership provisions, warranty disclaimers, indemnification, limitations of liability, and dispute resolution.

19. Contact Information

If you have any questions about these Terms, please contact us through our website.